Websites and apps must always comply with certain requirements imposed by law. Failure to comply with the legal requirements, can result in...
Websites and apps must always comply with certain requirements imposed by law. Failure to comply with the legal requirements, can result in...
For this reason we have partnered with iubenda, a company built on both legal and technical expertise, that specializes in this sector. Together with iubenda, of which we are Certified Partners, we have developed a proposal to offer all our customers a simple and safe solution to their compliance needs.
The law obliges each site/app that collects personal data to disclose relevant details to users via dedicated privacy and cookie notices.
Privacy policies must contain certain fundamental elements specific to your particular processing activities, including:
the contact and identifying details of the data controller;
the categories of sources from which consumers’ data is being collected;
the third-parties that may also access the data — this includes any third-party tools (e.g., Google Analytics);
details relating to the transfer of data outside the European Union (where it applies);
description of notification process for changes or updates to the privacy policy;
The cookie policy specifically describes the different types of cookies installed through the site, any third-parties to which these cookies refer – including a link to the respective documents and opt-out forms – and the purposes of the processing.
Staying compliant while maintaining a responsive customer experience is a challenge every business faces. An AI chatbot assistant can handle compliance-related FAQs automatically, ensuring customers get accurate, consistent answers 24/7 without burdening your support team.